From what I have seen go to the bottom of their homepage, and look for the tab called 'employment'. Now what I have seen in the past is a listing of job, but towards the top of that list it mentions:
Learn more about Customer Service - Part-Time Work from Home Opportunity
Note: To be considered for this position, please read this entire section carefully.
That was listed by itself - in a large purple box away from the other employment descriptions. I almost missed it!
1-800-Flowers.com customer service center, recent winner of the global call center of the year award is now hiring customer service oriented individuals to work from the comfort and convenience of their home office. These employees serve as the first contact customers have with the company.
We are looking for flexible, PC-savvy individuals to work on a part time basis and who live in the following states; Arizona, Florida, New Mexico, Oklahoma, Ohio, New York, Texas, Virginia and Nevada. Successful candidates must have their own PC with reliable high-speed internet connection, a dedicated land line telephone (conventional non-wireless telephone connection) for incoming calls and can type 35 words per minute. Prior call center experience preferred. Applicants must be 18 years of age or older and have a high school diploma or GED to apply. Good typing, writing, spelling and math skills, with strong communication skills required.
The nature of the 1-800-flowers.com workload is dependent upon the number of customers that are placing orders. We typically have a steady flow of workload, however during peaks periods such as Thanksgiving, Christmas, Valentine’s Day and Mother’s Day our workload increases significantly. We refer to these periods as our “Gold Rush Periods.” During Gold Rush Periods, we require Home Agent Specialists to work 8 – 10 hour shifts on gold days. Gold days are generally 2 – 4 leading up to the day of the holiday and 1 – 3 days following the holiday. Based on your availability, there is a possibility that you could work many more hours during the “Gold Rush Period.”